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FAQ
What are the shipping costs?
We offer free shipping on all orders within Europe.
Can I return my order if I am not satisfied?
Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can contact us within 30 days for a full refund. Products must be unworn and in their original packaging.
Do you offer warranty on the products?
Yes, we offer a 6-month warranty on manufacturing defects. Should your socks fail within this period due to a manufacturing defect, we will replace them free of charge.
Can I still change or cancel my order?
You can cancel or change your order when the order has not yet shipped. Please contact us as soon as possible so we can process the change before the order ships.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. This allows you to easily track the progress of your package via our website or the carrier.
Do you accept international orders?
Yes, we ship worldwide! However, please note that shipping costs and delivery times for international orders (outside of Europe) may vary based on location.
What are the payment methods?
We accept various payment methods, including credit card, Google Pay, and Apple Pay. All your payments are secure and encrypted